1. Process orders from clients.
2. Handle inbound and outbound calls, chat, and email.
3. Provide customers with order or delivery status, product support, and service information.
4. Resolve products or service problems by clarifying the customer’s complaints.
5. Help in promoting the...
Responsibilities &
Duties
Develop & execute customer relationship management campaigns to increase customer loyalty
Prepare a set of universal customer relationship procedures & apply them at every level of the company
Analyze customer behavior and measure their...
Responsibilities & Duties
Drive the end-to-end execution of channel communications. Utilise best practices to create dynamic and engaging experiences with email, SMS, Push, and outbound calling in a
cost efficient way.
Execute campaigns with emphasis on audience...
Responsibilities & Duties
Work with stakeholders and PO to define project requirements by identifying project milestones, phases, and elements; create BRD and IT development tickets.
Translates product roadmap features into well-defined product requirements including ...
Qualifications
Candidate must possess at least a Bachelor’s Degree in Information Technology, Information and Communications Technology, Computer Engineering, Computer Science, or other
Information Technology related courses.
At least 3 years of working experience in the...
Qualifications
Bachelor of Science in Computer Science, Information
Technology (IT), Engineering or equivalent
Preferably with 1 year relevant work experience With experience
or relevant experience
Knowledge & Skills
Working experience with Agile methodology
An understanding of...
Job responsibilities:
• Communicates suitable options for resolution in a well-timed method.
• Provide excellent customer service and ensure customer satisfaction.
• Answer professional inquiries, as well as ask people to obtain a full understanding of what information are being...
VIRTUAL ASSISTANTS Work on Site in Mandaue City, Cebu, Philippines
We are in need of Virtual Assistant who can WORK ON SITE with the following
Qualifications:
Candidates must have at least 1 year Administrative tasks experience
Candidate must have at least 2 years BPO...
Qualifications:
Starters and Adapters (College Graduates)
Atleast 6 months of call center experience (High School graduate)
Excellent Communications Skills
Wiiling to start ASAP and can work onsite
Perks and benefits:
HMO ( SSS, Philhealth, Pag-ibig)
Please send...
Perks and Benefits:
· Basic Salary - 18,000 to 22,000 pesos (excluding allowances)
· Fixed Saturday and Sunday rest day
· Potential incentives and bonuses, retirement plan available also
· Annual salary increases for good to excellent employees
· Night...