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Job Details

  • Philippines CAR, Benguet, Baguio, Philippines
  • 3 Years
  • Full-time
  • Negotiable
  • Bachelor's / College Degree
  • 1 Vacancies
Closing Date: October 17, 2024
Salary Details

Negotiable

Job Address

246 Romulo Drive, Barangay Lualhati, Baguio City

Job Description

Essential Duties and Responsibilities:

  • Oversee daily activities of the Housekeeping department, primarily cleaning of hotel rooms, hallways, conference rooms, utility rooms, mezzanine, reception areas, offices, basement, driveway and other areas
  • Inspect staff work to ensure adherence to cleanliness standards; conduct regular room and hotel facilities inspections.
  • Provide training to housekeeping staff to enhance job efficiency and professionalism.
  • Address guest and employee complaints promptly and professionally, in line with company core values.
  • Schedule staff shifts, organize replacements as needed, and assign housekeeping duties.
  • Manage the inventory and quality of linens, including bed sheets, towels, and tablecloths. Ensure proper laundering, storage, and rotation of linens to maintain cleanliness and prevent shortages.
  • Conduct regular inventory checks and audits of cleaning supplies, order stock as necessary, and issue supplies and equipment to staff.
  • Ensure adherence to health and safety regulations, including the proper handling and storage of cleaning chemicals.
  • Oversee pest control measures
  • Oversee the housekeeping department’s budget, including labor costs and supply expenses, and work to identify cost-saving opportunities.
  • Coordinate preventive maintenance schedules for rooms and public areas with the maintenance department.
  • Implement and promote eco-friendly cleaning practices and sustainability initiatives.
  • Ensure housekeeping staff adhere to uniform and name badge policies at all times.
  • Develop and enforce emergency response procedures related to housekeeping issues.
  • Review and update self-check cleaning sheets and undertake necessary audits.
  • Work closely with other departments, such as Front Desk and Maintenance, to ensure seamless guest experiences and efficient operations.
  • Engage with guests when necessary to provide a personal touch and gather feedback to improve services.

 

  •  
  • At least 3 years of experience as Housekeeping Manager/supervisor or similar role, preferably in hospitality and tourism industry or equivalent field 
  • Working knowledge of Microsoft office applications
  • Willing to perform various cleaning duties in instances of staff shortages.  
  • Strong leadership skills with proven ability to manage a team and collaborate across departments.
  • Strong ability to identify and resolve issues efficiently, particularly guest complaints.
  • Excellent verbal and written communication skills. Up-to-date with best practices in housekeeping; prior experience with luxury brands is advantageous.
  • Highly organized and detail-oriented, able to maintain high service levels under pressure.
  • Familiarity with housekeeping management software and other technology used in the industry.
  • Strong analytical and problem-solving abilities.
  • Ability to create and implement training programs for staff development.
  • Understanding of budgeting and financial management as it relates to departmental operations.

Benefits:

  • Competitive compensation package
  • Opportunity to work in a dynamic and innovative environment
  • Career growth and professional development opportunities
  • Collaborative and supportive team culture focused on excellence
  • Communication allowance

Apply today and elevate your career in housekeeping management!

Job Type

Hotel/Food and Beverage

Working Hours

08:00 AM to 05:00 PM



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