Identifies customers' concerns/ requests and formulates resolution.
Provides accurate, valid and complete information using the right method and tools.
Meets personal or the customer service team's standards and calls handling SOP.
Handles customer complaints and alternative solutions within the time limit.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.
Required Skills
Online Payment
Job Type
Information Technology
Working Hours
08:00 AM to 05:00 PM
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MYEG Philippines Inc
MYEG PHILIPPINES, INC. (MYEG PH) is a fintech company championing government services online automation. It has been providing eGovernment services in both Malaysia and the Philippines for the last 18 years. It envisions providing services through its technology platform encompassing internet, automation, big data and electronic payments.
MYEG PH is a fast growing Filipino fintech company in JV Partnership with MYEG SERVICES BHD (MYEG KL). MYEG KL is a publicly-listed company in the Kuala Lumpur Stock Exchange (KLSE), and is the pioneer in eGovernment services in Malaysia. Since inception in the year 2000, MYEG KL has successfully implemented and rolled out online services from key Government Agencies in Malaysia that interacts directly with the citizens and businesses among which is the Kuala Lumpur City Government.
NCR, Metro Manila, Makati, Philippines
