Proven work experience as a Receptionist from a Fine Dining Restaurant
Excellent phone etiquette
Excellent communication skills
Multitasking ability
Possess retentive memory to remember bookings
Ability to pay attention to details
Ability to maintain orderliness.
RESPONSIBILITIES
Draw up client bookings for tables and ensure that tables are set before clients’ arrival
Manage the front desk by receiving incoming calls, greeting and attending to customers
Inform guests about the availability of tables and direct them to the tables
Keep records of guests who visit the restaurant
Assist customers with answers to queries, and proffer solutions to issues within your capacity
Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
Ensure that clients make payment for services before they exit the restaurant
Keep clear records of payments received and make detailed notes of balance payments
Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.
Job Type
Hotel/Food and Beverage
Working Hours
10:00 AM to 07:00 PM
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FOREFRONT LIFESTYLE GROUP INC
Forefront Lifestyle Group Inc. is a corporation that serve in Food and Beverage Industry. It consist of 3 Branches that is located in Bonifacio Global Taguig City and Poblacion Makati.