General Qualifications:

• Graduate of BA/BS degree, preferably in business/management/marketing or a project management/communications-related course
• With, at least, one to three (1-3) years of account management experience;     
• Strong technical knowledge of non-life and employee benefits insured products and keeps updated on insurance market developments;
• Good financial, project and time management skills; 
• Knowledge of basic business and management principles;
• Strong analytical and inference skills;
• Evident practice of good leadership, collaboration with others, and excellent relationship management skills, as well as negotiation skills;
• High level of organizational skills;
• Above average English communication skills, written and verbal; and
• Able to think out-of-the-box and has demonstrated high capacity for agility.

Tasks & Responsibilities

• Achieves 100% renewal ratio.
• Immediate response to all client queries.
• Fast and accurate collection of client requirements and documents: OR and CR, Invoices, company profile, registration of the company, and other necessary underwriting information/ documents.
• Fast and accurate documentation of client files including but not limited to policies, communication trail, placements slips, renewal slips, quotation slips, claim documents and the necessary supporting documents.
•  Fast and accurate encoding of policies and claims file in the IIBS System.
•  Fast and accurate sending of invoices to insureds.
•  Achieves high collection efficiencies.
•  Fast and accurate settlement of claims
• Achieves all tasks assigned by the immediate superior.