Job Search

Advanced Search

Job Details

  • Philippines NCR, Metro Manila, Mandaluyong, Philippines
  • 2 Years
  • Full-time
  • PHP 45,000
  • Bachelor's / College Degree
  • 1 Vacancies
Closing Date: December 28, 2023
Salary Details

PHP 45,000

Job Address

Unit 1906, Cityland 10 Tower 2, Salcedo Village, H.V. Dela Costa, Makati, 1209 Metro Manila

Job Description


  • Analyzing competency and knowledge requirements to design tailored training models that meet learner needs.
  • Conducting thorough research and fact-checking to ensure the accuracy of content.
  • Developing curriculum, content outlines, and story-boards considering scalability and delivery limitations.
  • Creating diverse training materials, including slides, facilitator guides, participant guides, e-learning, videos, job aids, handouts, pre and post course work.
  • Revising existing programs based on evolving needs of the requirements
  • Coordinating with the technical team to publish materials on learning platforms.
  • Crafting assessments, case studies, and evaluations while managing course development timelines and communicate with stakeholders.
  • Conducting Train-the-Trainer sessions for consistent delivery of instructor-led courses.
  • Evaluating training data to measure effectiveness using industry-standard assessment methods.
  • Ensuring accessibility of training materials for all participants and faculty.
  • Revising or generating new content based on feedback and test results.
  • Reviewing the relevance and recency of content available on learning platforms.
  • Refining content sourced from subject matter experts.
  • Designing communication materials to disseminate information and updates about supported training programs through various mediums such as mailers, brochures, videos, slides, and catalogs.


  • Must be a college graduate
  • 1-2 years experience of Contact Center Training
  • 2-3 years experience in Instructional Design and Content Development
  • Strong organizational skills
  • Leadership & Mentorship skills


Required Skills

research skills, fact cheking, leadership skills, organizational skills

Job Type


Working Hours

08:00 AM to 06:00 PM

The job post has already expired.
Copyright © 2024 Oh! All rights reserved.