Job Responsibilities:

• Handling customer inquiries and complaints via phone, email, or social media.
• Providing product and service information to customers.
• Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
• Maintaining customer records by updating account information.
• Contributing to team effort by accomplishing related results as needed.
• Ensuring customer satisfaction and providing professional customer support.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.

Qualifications:

•  High School Graduate/SHS Graduate/College Graduate
•  Willing to work onsite in Makati, Pasig, Taguig, Pampanga
•  Good English communication skills
•  Can start work ASAP

Compensation:

• P17,000 - P21,000