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Job Details

  • Philippines NCR, Metro Manila, Makati, Philippines
  • 1 Year or less
  • Full-time
  • PHP 20,000
  • Vocational Graduate
  • 2 Vacancies
Closing Date: January 08, 2024
Salary Details

PHP 20,000

Job Address

Pacific Cross Philippines, 8 Rockwell Bldg. Rockwell Makati

Job Description

As a Client Account Coordinator, you will be responsible for managing and maintaining positive relationships with clients. Your primary objective is to facilitate communication between clients and sales teams. You will play a key role in ensuring client policies don't lapse, addressing inquiries, and ensuring the successful renewal of policies into the next year's cycle. Strong customer service, communication, and problem-solving skills are essential for success in this role.

  1. Client Communication: Serves as the main point of contact for assigned clients.

  2. Account Management: Manage and monitor client accounts, ensuring accurate and up-to-date information; and that their medical coverages are maintained on a year-to-year basis.

  3. Issue Resolution: Identify and address client concerns regarding renewals promptly and effectively. Collaborate with internal teams to resolve issues and prevent recurrence.

  4. Data Analysis and Reporting: Prepare regular reports on key performance indicators.

Required Skills

communications, account management, customer service, multitasking

Job Type

Sales/Marketing

Working Hours

08:30 AM to 05:30 PM



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