Qualifications

• Highschool, SHS, and College undergrad/graduate are welcome to apply
• With 2-3 years Technical Support experience
• Average communications skills
• Willing to work onsite
• Amendable to any given schedule
• A team player
• Can work ASAP

Job Description

1.  
2. - Main contact of customers for 1&1 support
3. - Improve weekly and monthly performance based on feedback from the team
4. supervisor.
5. - Proactively inform and report to the supervisor for support related issues
6. - Recommend solutions to customer issues and concerns
7. - Attend coaching sessions and participate in organizational activities
8. - Interact with team members and other departments within the company
9. - To be customer service oriented and to ensure customer satisfaction
10. - Continuous pro-active effort towards improving customer satisfaction and our
11. internal procedures.

Join and enjoy the following benefits:

-Allowances

-Night Differentials

-HMO

-Leave credits

-Easy accounts

-Competitive salary

-Healthy working environment

-Free coffee

-Free water

-Accessible work locations (within cebu city)

-State of the art facilities (gym, karaoke, pantry)

-Career growth

-Amazing opportunities

-Fun activities