* Support in installation, maintenance, troubleshooting, patch and upgrade of core network infrastructure - servers, storage system and other hardware on a 24x7 environment 

* Maintain and implement system security policy.

* Provide high level support and resolve availability and performance issue to meet SLA requirements

* Provide emergency on-call support and performs occasional after-hours/weekend maintenance updates. 

* Performs root cause analysis for incidents and service interruptions

* Collaborate with team members subject matter experts to complete resolution of incident and problem.

* Participates in and contributes to learning activities about new technologies and best practices.

* Effectively communicate relevant IT- related information to stakeholders

* Good to have - Unix / Linux Certification, Microsoft Certification

* Knowledge: Scripting skills, ITIL

*  Amenable on shifting schedule