ROLE AND RESPONSIBILITIES

• Learn all aspects of the A/R Cycle as it pertains to clinic operations.
• Submit patients claims for designated clinic accounts to payer networks for payment.
• Investigate and follow-up on denied claims for successful processing in a timely manner.
• Stay up-to-date on all psychiatric billing codes and processes to ensure timely payments.
• Review provider billing entries to ensure accuracy.
• Work to reduce aging and average days’ receivables.
• Attend trainings and meetings as scheduled.
• Submit EDI, ERA and setup requests with payers for all accounts.
• Other duties as assigned.

MINIMUM REQUIREMENTS:

• High School Diploma
• Basic Math Skills
• Must have at minimum 2-years billing and collections experience (preferably in mental health)
• Outstanding communication skills via phone and email.
• Ability to maintain a high level of professionalism at all times.
• Proficiency in all Microsoft applications, especially Excel and Word.
• High level of self-motivation and integrity.
• Extreme attention to detail and organization.
• Positive, team-player attitude who is adaptable to change.
• Stable and successful work or school history with minimal job changes.
• Ability to maintain interpersonal boundaries and protect client and clinic confidentiality, maintain HIPPA.
• Ability to work on a computer for extended periods of time.
• Ability to maintain a high level of stress 
• Ability to make sound decisions, prioritize tasks, remain organized, and complete task according to deadlines

PREFERRED QUALIFICATIONS:

• Associate’s or bachelor’s degree in Business, Finance, Medical Administration, Medical Billing or similar field.
• Certification in Medical Billing & Coding
• HIPPA experience or training.
• Experience in billing for transcranial magnetic stimulation (TMS therapy), Spravato, Ketamine
• 3-5 years recent billing and collections experience 
• Prior experience with Office Ally Clearing house or other EHR system(s)