901 Vicente Madrigal Building, Ayala Avenue, Makati City
Applicant must have a high level of customer service and IT technical knowledge.
Fluent in English and ANY of the following: Spanish, French, German, Mandarin, and Italian, both verbal and written.
Strong troubleshooting skills - you will be able to quickly analyze problems, determine the root cause, reach a resolution, and resolve issues with high level of accuracy.
Ability to adopt and evolve with new processes and changes quickly.
Ability to thrive in a fast-paced, agile, and dynamic environment.
Operate across several computer platforms and applications at the same time.
A love of customer interaction and the capacity to support a range of customers with differing needs and experiences.
Experience working within a high-volume telephone-based SLA and KPI driven environment where your
success is determined by great customer outcomes.
Self-starter with the ability to multitask, manage own time and work under pressure.
customer service, mandarin, spanish, french, italian, german, bilingual, call center
08:00 AM to 05:00 PM