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Job Details

  • Philippines NCR, Metro Manila, Taguig, Philippines
  • 1 Year or less
  • Full-time
  • Negotiable
  • Bachelor's / College Degree
  • 30 Vacancies
Closing Date: November 02, 2020
Salary Details

Negotiable

Job Address

901 Vicente Madrigal Building, Ayala Avenue, Makati City

Job Description

Applicant must have a high level of customer service and IT technical knowledge.

 

Fluent in English and ANY of the following: Spanish, French, German, Mandarin, and Italian, both verbal and written.

 

Strong troubleshooting skills - you will be able to quickly analyze problems, determine the root cause, reach a resolution, and resolve issues with high level of accuracy.

 

Ability to adopt and evolve with new processes and changes quickly.

 

Ability to thrive in a fast-paced, agile, and dynamic environment.

 

Operate across several computer platforms and applications at the same time.

 

A love of customer interaction and the capacity to support a range of customers with differing needs and experiences.

 

Experience working within a high-volume telephone-based SLA and KPI driven environment where your

success is determined by great customer outcomes.

 

Self-starter with the ability to multitask, manage own time and work under pressure.

Job Requirements

customer service, mandarin, spanish, french, italian, german, bilingual, call center

Job Type

Information Technology

Working Hours

08:00 AM to 05:00 PM



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