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HR Specialist - BPO, Makati City
Vacancies : 2
Closing Date : 07/15/2019
Location: Philippines NCR, Metro Manila, Makati, Philippines
Education Level: Bachelor's / College Degree
Years of Experience: 2 Years
Salary: PHP 30,000
Job Type: Full-time
Job Address

Makati City

Job Details


  • Candidate must possess at least a Bachelor's/College Degree, Human Resource Management, Psychology or equivalent
  • At least 1-3 years of BPO experience on the same role. Labor Relations and Employee Engagement
  • Preferably 1-4 years experienced employees specializing in Human Resources or equivalent

Job Description:

  • The holder of this role manages all Employee Engagement & Retention activities (EE&R) of the assigned Campaign/Department. The role also requires ensuring all EE&ER activities, HR services and performance standards are carried out as planned within the agreed time frames with no shortfall in TAT thereby ensuring the highest level of employee engagement, employee satisfaction and improved retention

Key Accountabilities:

  • To be the single point of contact in providing representation in the assigned Campaign, Department Accounts, Projects through effective employee relations/counsel & query/grievance handling, analyzes and works hand in hand with the Campaign POCs on the Engagement and Retention Programs to be implemented including rewards and recognition
  • Handles employee concerns of the assigned Accounts/Projects with respect to the HR services such as company and statutory benefits, payroll and timekeeping, records management, monitoring of all movements including forecasted attrition creates immediate and necessary interventions
  • Conduct policy sessions during induction, training.boot camp and refresher for current employees
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