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Workforce Analyst, Makati City
Vacancies : 2
Closing Date : 07/15/2019
Location: NCR, Metro Manila, Makati, Philippines
Education Level: Bachelor's / College Degree
Years of Experience: 2 Years
Salary: PHP 30,000
Job Type: Full-time
Job Address

Makati City

Job Details

Qualifications:

  • Candidate must possess at least a Bachelor’s/College degree in any field·
  • At least 2 years experience as an analyst or any position related to workforce
  • Proficient in MS Office
  • Advanced MS Excel Skills
  • Knowledge of general scheduling practices in the outsourcing company
  • Clear understanding of workforce management
  • Excellent analytical and problem solving skills
  • Excellent interpersonal, written and oral communication skills
  • Able to multitask and adapt to a flexible schedule
  • Knowledge of Visual Basic, SQL and MS Access is a plus

Responsibilities:

  • Innovation of reports, use of Macro VBA for automation
  • Creation of dashboards
  • Generation of reports
  • Building of performance scorecards (agent, lead, manager levels)
  • Maintenance, building and tuning of SQL database
  • Creation and updating of client portals
  • Monitor daily, weekly, monthly and yearly performance (KPIs)
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i-Professional Search Network Inc.
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