Your Tasks

• Take responsibility for designing, installation, integration and expansion of our client's IT network
• Provide remote administration, pro-active monitoring and system maintenance on the network infrastructure (LAN, WAN, WLAN)
• Analyze and resolve issues on a 24/7 basis and maximize network performance
• Be the escalation point for complex network issues in the Global Operations Center
• Drive automation in the network operations
• Maintain network security and protect against security risks, apply security fixes, and monitor system activity.
• Ensure system compliance with our client’s security and privacy policies and other regulations such as NIST 800-171, HIPAA, GDPR, etc.
• Manage technical projects and provide expert consulting on technical initiatives
• Proactively assist the Service Delivery Manager in service planning
• Influence work priorities, technical decisions, and operating procedures at the team or project level
• Closely collaborate with other infrastructure support teams
• Document work, update/create Standard Operating Procedures, and brief team members
• Continually improve personal knowledge and skills relevant to current duties, through on the job experience, self-directed research or formal training
• Work in shifts and takes part in the on-call duty

Your Profile

• >7 years of IT Network administration in a global environment
• Hands on experience on Cisco switching platforms and Cisco routing platforms
• Hands on experience on Avaya switching platforms
• Hands on experience on Cisco Meraki access points
• Hands on experience on Fortinet firewall platforms
• In-depth expert knowledge of routing protocols, firewall, VPN, SSL VPN concepts
• In-depth expert knowledge of VLAN concepts
• Excellent troubleshooting skills
• Ability to handle complex network issues independently
• Ability to lead and drive multiple SMEs from different domains and locations
• Experience in automating repeatable tasks
• Strong oral and written communication skills
• Strong documentation skills
• Passion towards new trends in technology
• Cisco Certified Network Professional (CCNP) required