St. Francis Square Building Julia Vargas Ave., corner Bank Drive Ortigas Center, Metro Manila 1550
Outsource Accelerator is the trusted source for independent information, advisory and expert
implementation of Business Process Outsourcing (BPO). We are the #1 Outsourcing Authority
and we offer the world’s leading aggregator marketplace for outsourcing.
We specifically provide the conduit between Philippines outsourcing suppliers and the businesses
– clients – across the globe. We continue to provide world-class talent to help small and medium-
sized enterprises successfully build their offshore team in the Philippines.
About the Client:
Our client’s services and consulting personnel are capable of assisting the customers with support
and service needs all around the globe. Our client’s extensive network of experts can provide local
operational support, technical support, and a wide range of consulting services.
The TSR / SR. Customer Service Representative is responsible for providing professional, timely,
consistent and efficient customer service to clients. The department embraces PRIDE (Personal
Responsibility In Delivery Excellence) as a quality culture driver.
Job Responsibilities, Duties & Core Functions:
Other Functions & Responsibilities:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job. Duties, responsibilities and activities may
change at any time with or without notice.
Required Knowledge & Skills:
Competitive Salary: PHP 25,000.00 - PHP 29,000.00 per month
In the interest of everyone’s health and wellbeing, we ensure compliance to the health and safety
protocols for our onsite employees. Physical distancing, wearing of face mask, and 1 to 2 meter-distance
between workstations are strictly implemented.
Computer Savvy, Client Oriented Skills, Listening Skills, Problem Solving Skills, Creative, ERP, CSR, TSR, Good English Communication Skills , Attention to Detail
08:00 AM to 05:00 PM