About the Company
ESC is Business Process Outsource (BPO) and Knowledge Process Outsource (KPO) company. ESC invests in the Filipino talent to provide quality deliverables to corporate clients in Australia. Our business is focused efficiently utilising skills and resources to deliver positive results to our clients on time, every time.
We are comprised of professionals who are experts in providing specialised assistance to our clients. We differentiate ourselves from most outsourcing companies because we do not operate on a script. We work by feel, instinct, and intellect to give dynamic assistance without compromising quality. All of our employees thrive in an open office where dialogue is encouraged between the staff and management. Here, questions are encouraged, and new ideas are respected. We put a premium in equal opportunity rather than hierarchical business organisation. As a result, each employee rightfully contributes to the company’s growth.
While we help our clients, we also want to help you fulfil your dreams. Our employees enjoy a family atmosphere, with opportunities for learning and growth. Every employee has an important role to fulfil. We provide world class service to our clients, while giving you a chance to attain work and life balance. And because we operate during Australian hours, you can work during the day and have enough time after your shift for your families.
We are committed to uphold the highest ethical and professional standards possible, as we strive for the best industry practice. We take great pride in helping thousands of Australians, from those who are detail-oriented to those who only have a limited background on the services we offer. We nurture our staff’s growth while fostering teamwork, allowing each employee to take pride in their work.
Our customers appreciate the refreshing personalised service that we provide. Once you become an ESC employee, you will assist our clients to answer their enquiries. It is very important that they do not speak to robots, but to real professionals who empathise with them while providing fast and reliable service. And because our real world customers are as varied as the colours of the rainbow, we hire people who also enjoy the unconventional; those who find fulfilment in thinking out of the box, and those who go above and beyond to help our customers as ESC and hassle-free as possible.
Just like the ‘ESC’ keyboard button that ends completed tasks so that you can begin on a new one, ESC lets you start on your new life as a well-rounded individual, providing the best of Filipino service and talent to our Australian Clients.
ESC Service offers:
- Competitive compensation package and benefits
- Continuous training and real-world learning
- Health Coverage
- Fixed day shift
- Company events
- Attendance and meal allowance
- Personalised care with our Human Resources Team
- Mentoring with Company Senior Management and Executives
- Endless opportunities for career growth
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